Order to invoice, for a food mail-order business
- Task
- Orders arrive through the online shop, by phone, email and fax. Each needs a packing list, a shipping label, an invoice and a confirmation.
- System
- One web application takes every order through to the accounting software, built for the edge cases: cancellations and credit notes as new documents instead of edited invoices, stock reserved on confirmation, with a reorder warning, addresses checked before labelling, and no customer email lost without notice.
- Status
- In daily operation since October 2026. Regular checks against shop, carrier and accounting report mismatches.